Understanding WPCloud Billing and Contract Policies
WPCloud's no-contract policy, billing options, and service cancellation procedures.
Overview
WPCloud offers flexible, contract-free hosting solutions with transparent billing policies. This article outlines our billing options and cancellation procedures.
Billing Structure
No-Contract Policy
- No long-term commitments required
- Freedom to modify or cancel services at any time
- Zero penalties for service cancellation
Available Billing Cycles
- Monthly Billing
- Charges processed monthly
- Flexible payment schedule
- Annual Billing
- Save 16.7% with annual billing
- Get 12 months of service for the price of 10 monthly payments
- Charges processed yearly
Service Cancellation
Cancellation Process
- Submit cancellation request through billing portal or create a support ticket
- Maintain access until end of current billing cycle
- No cancellation fees applied
Important Considerations
- Request our support team to prepare a complete backup archive of your website
- We provide your data in a non-proprietary format for your convenience
- Our team will send you secure access to download your website's zip files
Payment Methods
- Credit Cards accepted
- PayPal payments supported
- 30-day money-back guarantee for new accounts
Support Options
For billing inquiries or cancellation requests:
- Submit a ticket through the support portal
- Email support@wpcloud.ca
Additional Notes
- Service continues until explicitly cancelled
- Billing cycle changes can be requested through support
- All prices are in Canadian Dollars (CAD)
Did this answer your question?
😞
😐
🤩
Last updated on November 7, 2024