Understanding WPCloud Billing and Contract Policies

WPCloud's no-contract policy, billing options, and service cancellation procedures.

Overview

WPCloud offers flexible, contract-free hosting solutions with transparent billing policies. This article outlines our billing options and cancellation procedures.

Billing Structure

No-Contract Policy

  • No long-term commitments required
  • Freedom to modify or cancel services at any time
  • Zero penalties for service cancellation

Available Billing Cycles

  1. Monthly Billing
      • Charges processed monthly
      • Flexible payment schedule
  1. Annual Billing
      • Save 16.7% with annual billing
      • Get 12 months of service for the price of 10 monthly payments
      • Charges processed yearly

Service Cancellation

Cancellation Process

  1. Submit cancellation request through billing portal or create a support ticket
  1. Maintain access until end of current billing cycle
  1. No cancellation fees applied

Important Considerations

  • Request our support team to prepare a complete backup archive of your website
  • We provide your data in a non-proprietary format for your convenience
  • Our team will send you secure access to download your website's zip files

Payment Methods

  • Credit Cards accepted
  • PayPal payments supported
  • 30-day money-back guarantee for new accounts

Support Options

For billing inquiries or cancellation requests:

Additional Notes

  • Service continues until explicitly cancelled
  • Billing cycle changes can be requested through support
  • All prices are in Canadian Dollars (CAD)
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Last updated on November 7, 2024