Creating SSL Certificates Using AutoSSL in cPanel
Step-by-step guide for manually generating SSL certificates using cPanel's AutoSSL when automatic installation hasn't triggered.
Overview
While SSL certificates are typically installed automatically on WPCloud hosting accounts, there may be occasions when manual creation is necessary. This guide explains how to manually generate SSL certificates using cPanel's AutoSSL feature when the automatic process hasn't triggered.
Quick Solution
Need Help? The easiest way to get your SSL certificate set up is to contact WPCloud support. Our team can handle the entire SSL setup process for you at no additional cost.
Prerequisites
- Active WPCloud hosting account
- cPanel login credentials
- Domain's A record properly pointed to WPCloud servers
- Domain DNS propagation completed
Before You Begin
Important: Manual SSL creation is rarely necessary as certificates are typically installed automatically. Only proceed if your SSL certificate hasn't been created automatically after 24 hours of pointing your domain to our servers.
Step-by-Step Instructions
1. Accessing cPanel
- Navigate to your cPanel login page
- Enter your credentials
- Click "Log In"
2. Locating AutoSSL
- Scroll to the "Security" section
- Click on the "AutoSSL" icon
3. Running AutoSSL
- Locate your domain in the list
- Click "Run AutoSSL" button
4. Certificate Generation Process
- Wait for the process to complete (typically 2-5 minutes)
- Keep the browser window open during generation
5. Verification
- Return to cPanel home screen
- Navigate to "SSL/TLS Status"
- Confirm certificate installation
Automatic Renewal Process
WPCloud's SSL certificates include automatic renewal with these features:
Feature | Details |
Renewal Timing | 30 days before expiration |
Manual Action Required | None |
Renewal Duration | 90 days |
Monitoring | 24/7 automated system |
Troubleshooting Common Issues
Domain Verification Failed
- Verify A record points to WPCloud servers
- Check DNS propagation status
- Wait 24 hours for DNS changes to propagate fully
Certificate Generation Error
- Verify no existing certificates
- Check domain ownership validation
- Ensure no DNS conflicts exist
SSL Not Active After Generation
- Clear browser cache
- Wait up to 1 hour for full propagation
- Verify SSL/TLS status in cPanel
Frequently Asked Questions
Q: How long until my SSL certificate becomes active?
A: Certificates typically activate within minutes, but may take up to an hour for full propagation.
Q: Will this affect my website's functionality?
A: No, SSL certificate generation doesn't impact existing website content or functionality.
Q: Do I need to renew manually?
A: No, renewal is fully automated. No manual intervention required.
Q: Is this process suitable for wildcard SSL certificates?
A: No, AutoSSL provides single-domain certificates only. For wildcard SSLs, see our guide on third-party SSL certificates.
Q: Can WPCloud support help me with SSL installation?
A: Yes! Our support team can handle the entire SSL setup process for you. Simply contact us via email or support ticket.
Best Practices
- Before Starting:
- Verify domain DNS settings
- Ensure proper A record configuration
- Check existing SSL certificates
- After Completion:
- Verify SSL status in browser
- Test website security using SSL checker
- Update internal links to HTTPS
Getting Support
If you encounter issues or need assistance:
- Support Portal: https://support.wpcloud.ca/clientarea.php
- Email: support@wpcloud.ca
- Response Time: Within 15 minutes
Last updated on November 19, 2024